TK3's Privacy Policy — Your data is safe with us

TK3 (hereinafter referred to as "we", "us", or "the Platform") is a trusted online betting and gaming platform in Bangladesh. We believe your personal information is your asset — and protecting that asset is our responsibility.

This Privacy Policy Explains what information is collected when you use the TK3 website, mobile app, and related services, why it is collected, and how it is stored and kept secure.

By creating an account or using TK3's services, you agree to this Privacy Policy. If you do not agree with any part of it, please refrain from using the platform.

TK3 collects your information in several ways. Details are outlined below:

a) Information you provide directly:

• Full Name & Date of Birth
• Mobile Number & Email Address
• Residential Address
• National ID (NID) or Passport Number
• Mobile banking number (Mobile Pay, Nagad, Rocket)
• Bank account details (where applicable)

b) Automatically Collected Information:

TK3 collects your data only for legitimate, specific purposes. We never collect or store information beyond what is necessary.

• Account Creation & Management: For registration, login, and profile updates.
• KYC Verification: For identity verification and age confirmation.
• Payment Processing: To ensure safe and secure deposits and withdrawals.
• Security & Fraud Prevention: To detect and prevent suspicious activity.
• Legal Compliance: To meet the requirements of regulatory authorities.
• Customer Support: To resolve your issues as quickly as possible.
• Responsible Gaming: To monitor gaming patterns and support problem gamblers.
• Service Improvement: Analytics to improve the Platform experience.

With your consent, we may occasionally inform you about relevant offers and promotions. You can opt out of these marketing communications at any time.

TK3 does not sell, rent, or unnecessarily share your personal data. However, information may be shared in the following limited circumstances:

• Payment Providers: Necessary information is shared with Mobile Pay, Nagad, or your bank to process transactions. These providers operate under their own privacy policies.
• Identity Verification Services: Information may be shared with trusted third-party verification services as part of the KYC process.
• Law Enforcement: Information may be disclosed under court orders, government directives, or applicable anti-money laundering laws.
• Business Transfer: In the event of a company merger or acquisition, data may be transferred — however, the new owner will be bound by the same privacy policy.

TK3 uses cookies and similar tracking technologies on its website and app to enhance your browsing experience and ensure platform functionality.

Types of cookies we use:

• Essential Cookies: Essential for maintaining login sessions and ensuring security. These cannot be disabled.
• Functional Cookies: To remember your preferences (language, theme).
• Analytics Cookies: To understand which parts of the site are used most — completely anonymous.

You can disable non-essential cookies through your browser settings. However, disabling essential cookies may prevent certain features of the Platform from functioning properly.

TK3 has implemented industry-standard technical and organizational measures to keep your data secure:

• 256-bit SSL/TLS Encryption: All data transfers are encrypted.
• Database Encryption: Stored data is kept in encrypted form.
• Two-Factor Authentication (2FA): An added layer of security for your account.
• Regular Security Audits: Tested by independent security experts.
• Access Control: Only authorized personnel can access user information.
• DDoS Protection: To protect the platform from cyberattacks.

Please note — no method of transmission over the internet is 100% secure. While we take every measure to ensure maximum protection, in the event of a security breach, we will notify you promptly in accordance with applicable law.

As a TK3 member, you have the following rights over your personal data:

TK3 retains your data only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements:

• Account Information: For as long as the account remains active, and for 5 years after closure.
• Financial Transaction Records: Minimum 7 years, as required by law.
• KYC Documents: 5 years after account closure.
• Customer Support Contact: 3 years.
• Marketing Information: Until consent is withdrawn.

Once the retention period expires, data is securely deleted or anonymized so you can no longer be identified.

TK3 strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal information from minors.

If we become aware that anyone under the age of 18 is using our platform, we will immediately:

• The associated account will be closed.
• All their data will be permanently deleted.
• Any pending transactions will be reviewed.

TK3 reserves the right to update this Privacy Policy as needed. You will be notified of changes based on their nature:

• Minor changes: The last updated date on this page will be changed.
• Important Changes: A notification will be sent via email or on the platform.
• Fundamental Changes: You will be explicitly asked to consent to the updated terms.

Continued use of the platform after receiving a notification will be taken as acceptance of the updated policy. We recommend revisiting this page periodically.

Reach out to us with any privacy-related questions, requests, or complaints. Our data protection team is ready to resolve your concerns promptly.

• Email: support@tk3.best
• Subject Line: Write "Privacy Request — [Your Username]"
• Response Time: Usually within 48 hours; up to 30 days for complex cases